Small but important details

Please specify ‘City Sports Massage’ when you call any clinic to book

To avoid any potential confusion and disappointment please specify that you wish to book your appointment with ‘City Sports Massage’ when contacting any of the clinics we are based in.

Booking your first appointment?

It is advisable to book a 60 minute session to allow plenty of time for your treatment after the consultation time. Please note the time you book is always inclusive of consultation and changing time.

24 hour notice cancellation policy

Please be aware before booking that appointments rescheduled, cancelled or not attended are charged at the full amount unless 24 hours notice is given.

Arrival time

If it is your first time visiting City Sports Massage, please ensure you allow enough time to find us. All clinics have a reception area where you may wait before your appointment time. If you are late, please be aware that your therapist may not be able to go over the time slot originally booked, as other clients may be waiting. If your therapist is running late however, you will always get the full time you booked.